European Accessibility Act (EAA) compliance for Wix sites

The European Accessibility Act (EAA) applies to any business selling products or services to EU consumers (e-commerce, banking, transport ticketing, e-books), including companies based outside the EU, and building on Wix does not exempt you. It has been enforced since June 28, 2025, and the technical benchmark is EN 301 549, which incorporates WCAG 2.1 AA for web content.

Wix has invested in accessibility tooling (its built-in Accessibility Wizard helps with alt text and headings), but drag-and-drop freedom means it's easy to build visually ordered layouts whose DOM order confuses screen readers, and third-party embeds bypass Wix's checks entirely.

What enforcement actually looks like

National market-surveillance authorities can order remediation, block services, and impose fines. The first private lawsuits were filed in France in late 2025, and in 2026 a French court ordered a major retailer to make its site and app accessible under a daily penalty.

Fixing accessibility on Wix

Run the Wix Accessibility Wizard, then verify with an independent WCAG scan, because the wizard doesn't catch contrast, focus order, or embed issues.

Why one-time fixes don't hold

Wix sites change constantly, theme updates, plugins/apps, and content edits can reintroduce violations at any time. A site that conformed last quarter can fail today without anyone touching code deliberately. Continuous scanning with a timestamped log is both the practical safeguard and the evidence trail that matters in enforcement.

Compliance checklist

  • Scan your Wix homepage, a key content/product page, and your checkout or lead form
  • Fix critical and serious violations in your theme/templates, not with an overlay widget
  • Re-scan after every Wix theme, plugin, or app update
  • Keep the dated scan history as compliance evidence
  • Publish an accessibility statement with a contact route

Frequently asked questions

Does the European Accessibility Act (EAA) apply to Wix sites?
Yes. The law applies based on who you serve, not what you build with. It covers any business selling products or services to EU consumers (e-commerce, banking, transport ticketing, e-books), including companies based outside the EU. Wix gives you the building blocks, but conformance depends on your theme, plugins, and content.
Is Wix accessible out of the box?
Wix has invested in accessibility tooling (its built-in Accessibility Wizard helps with alt text and headings), but drag-and-drop freedom means it's easy to build visually ordered layouts whose DOM order confuses screen readers, and third-party embeds bypass Wix's checks entirely.
What should I fix first on Wix?
Run the Wix Accessibility Wizard, then verify with an independent WCAG scan, because the wizard doesn't catch contrast, focus order, or embed issues.