Terms of Service

1. Agreement to these terms

SiteAttest is operated by Masas Technologies, LLC ("SiteAttest", "we", "us"). By accessing or using SiteAttest, including the free scan, paid subscriptions, dashboards, reports, and APIs (together, the "Service"), you agree to be bound by these Terms of Service. If you use the Service on behalf of a company, you represent that you have authority to bind that company, and "you" refers to that company. If you do not agree to these terms, do not use the Service.

2. What the Service is

SiteAttest provides automated website accessibility scanning against the Web Content Accessibility Guidelines (WCAG), continuous monitoring, remediation guidance, and timestamped reporting. Some features use artificial intelligence to draft fix suggestions, summaries, and advisory observations.

3. No legal advice, no certification, no guarantee of compliance

This section is important and you should read it carefully.

• The Service provides technical testing information. It is not legal advice, and no output of the Service creates an attorney-client relationship. Consult a qualified lawyer for legal questions about your obligations.
• No automated tool can evaluate every WCAG success criterion. A passing scan, a high score, or a clean report does not mean your website complies with WCAG, the ADA, the European Accessibility Act, or any other law or standard, and we make no such representation.
• SiteAttest does not certify, warrant, or guarantee compliance, and does not guarantee that you will not receive complaints, demand letters, enforcement action, or lawsuits.
• AI-generated content, including suggested fixes and action plans, is drafted automatically, may be inaccurate, and is marked for human review. You are responsible for reviewing any suggestion before applying it to your website.
• Scores, grades, and exposure estimates are informational illustrations derived from your scan results and publicly reported figures. They are not predictions, quotes, or assessments of your legal position.

4. Accounts

You must provide accurate information when creating an account and keep your credentials secure. You are responsible for all activity under your account. The Service is intended for business use by persons at least 18 years old.

5. Authorization to scan

You may only submit websites that you own or that you are expressly authorized to test. By submitting a URL you represent and warrant that you have that authority. Scanning involves automated requests to the target website, and you accept responsibility for any consequences of scans you initiate, including scans of websites you were not authorized to test.

We may refuse, rate-limit, or terminate scans at our discretion, including scans that appear abusive, unlawful, or harmful to the target website or to the Service.

6. Acceptable use

You agree not to:

• use the Service to violate any law or the rights of others
• probe, disrupt, overload, or circumvent security or rate limits of the Service
• reverse engineer, scrape, or copy the Service or resell access to it, except that Agency subscribers may share white-label reports with their own clients
• misrepresent Service output, including presenting a scan report as a certification of legal compliance
• submit URLs pointing to internal, private, or third-party infrastructure you are not authorized to test

7. Plans, billing, and cancellation

Paid subscriptions are billed monthly in advance through our payment processor, Stripe. We do not store your card details. Subscriptions renew automatically each month until cancelled. You can cancel at any time from the billing portal; cancellation takes effect at the end of the current billing period, and already-paid fees are non-refundable except where required by law.

We may change prices with at least 30 days' notice; changes apply from your next renewal. If a payment fails we may suspend the Service until payment is made. Taxes are your responsibility where applicable.

8. Your data and our content

You retain all rights to your website and its content. You grant us a limited license to access, load, analyze, and store content from the websites you submit, solely to provide the Service, including sending excerpts to our AI providers for analysis.

The Service, including its software, design, and content we author, is owned by Masas Technologies, LLC and protected by intellectual property laws. Reports generated for you may be used for your internal compliance purposes, shared with your advisors, and, on Agency plans, delivered to your clients.

9. Shared report links

Free scan reports live at unlisted URLs that anyone holding the link can view. Do not share a report link if you do not want its contents seen. We may expire free scan reports after a period of time.

10. Availability and changes to the Service

We aim for high availability but the Service is provided without uptime guarantees. We may modify, add, or remove features, and may discontinue the Service with reasonable notice to active subscribers. Scheduled scans may be delayed or retried when target sites or infrastructure are unavailable.

11. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT SCAN RESULTS ARE COMPLETE, ACCURATE, OR ERROR-FREE, OR THAT THE SERVICE WILL BE UNINTERRUPTED OR SECURE.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MASAS TECHNOLOGIES, LLC AND ITS OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, NOR FOR ANY FINES, PENALTIES, SETTLEMENTS, OR LEGAL CLAIMS BROUGHT AGAINST YOU BY THIRD PARTIES OR REGULATORS RELATING TO THE ACCESSIBILITY OR COMPLIANCE OF YOUR WEBSITE.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE IS LIMITED TO THE AMOUNTS YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR 100 US DOLLARS IF YOU HAVE PAID NOTHING. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO PARTS OF THIS SECTION MAY NOT APPLY TO YOU.

13. Indemnification

You will defend, indemnify, and hold harmless Masas Technologies, LLC from and against claims, damages, and expenses (including reasonable legal fees) arising from your use of the Service in violation of these terms, from websites you submitted without authorization, or from your violation of any law or third-party right.

14. Termination

You may stop using the Service and cancel your subscription at any time. We may suspend or terminate your access if you materially breach these terms, if required by law, or if we discontinue the Service. Upon termination, sections that by their nature should survive (including disclaimers, limitation of liability, and indemnification) survive.

15. Governing law and disputes

These terms are governed by the laws of the State of Israel, without regard to conflict-of-law rules. The competent courts of Tel Aviv-Yafo have exclusive jurisdiction over any dispute arising from these terms or the Service, and each party consents to that venue. Nothing in this section deprives you of mandatory consumer protections available in your country of residence.

16. Changes to these terms

We may update these terms from time to time. For material changes we will give notice by email or in the Service at least 14 days before the changes take effect. Continued use of the Service after the effective date constitutes acceptance of the updated terms.

17. Contact

Masas Technologies, LLC. Questions about these terms: [email protected].